Booking Terms & Conditions

Last Updated: June 2026

This Accommodation Booking Terms & Conditions (the "Agreement") constitutes a binding contractual agreement by and between the Primary Guest (hereafter referred to as the "Guest", "you", or "your") and the property operators, consisting of the corporate entity Ibu Alex Mono IKE (Tax AFM: 803171890, Registered Address: 24022 Kardamyli, Greece), the property owner Ann-Charlotte de Zoeten Sandin, and the authorized property management agency Mani Prime Living (Primary Representative: Roumpini Maria Angoura) (collectively referred to as the "Operator", "we", "us", or "our").

By completing a reservation request and providing deposit funding via our integrated third-party booking mechanisms, you explicitly certify that you have read, understood, and agreed to be legally bound by all terms, policies, house frameworks, and liability disclaimers enclosed herein.

1. Core Reservation Framework & Stay Limits

1. Minimum and Maximum Stay Thresholds: The Property maintains a strict baseline requirement of a two (2) night minimum stay during standard operational windows. Throughout the high-season months of July and August, a strict four (4) night minimum stay is enforced. There is no maximum stay limitation.

2. The Confirmation Workflow: All booking requests executed via our digital interfaces undergo a mandatory Manual Review process by our management team at Mani Prime Living. A reservation is only deemed legally validated and contractually secured once a formal "Booking Confirmation Email" has been issued and the initial deposit clearance is verified.

3. Booking Horizons and Cutoffs: Guests may execute reservation requests up to one (1) full calendar year in advance. To preserve preparation and maintenance standards, a two (2) day (48-hour) cutoff is applied to all last-minute reservation requests prior to the intended check-in date.

2. Financial Matrix, Deposits, and Cancellations

1. Deposit and Balance Schedule: To secure a manually approved booking, a deposit equal to thirty percent (30%) of the gross reservation value must be successfully cleared via credit card within forty-eight (48) hours from the initial reservation timestamp. The remaining gross balance (seventy percent [70%]) must be settled in full exactly 60 days prior to your scheduled arrival date.

2. Payment Processing Infrastructures: All core accommodation payments, deposit schedules, and balance collections are securely processed in Euros (€) through the external booking software engine operated by WebHotelier. We accept standard banking institution wire transfers and major international credit card networks. No additional structural booking fees are applied at checkout.

3. Security/Damage Deposit Framework: To guarantee asset protection, a mandatory Security Deposit of 1000€is required. This security element is processed as a credit card pre-authorization hold via WebHotelier and is initiated before arrival via WebHotelier interface prompts.
   Following a comprehensive checkout inspection by Mani Prime Living staff, the pre-authorization hold will be fully released or cancelled within three (3) days following departure, provided no damages, missing components or unauthorized occupancy violations are recorded.

4. Cancellation Matrix & Milestone Refunds: All cancellations must be formally submitted in writing to contact@maniprimeliving.gr. Refunds are issued based on the following timeline:

   • More than sixty (60) days before scheduled check-in: 100% refund of funds received.

   • Thirty (30) to sixty (60) days before scheduled check-in: 50% refund of funds received.

   • Fourteen (14) to thirty (30) days before scheduled check-in: 0% refund of funds received.

   • Seven (7) to fourteen (14) days before scheduled check-in: 0% refund of funds received.

   • Less than seven (7) days before scheduled check-in: 0% refund of funds received.

5. Force Majeure & Geopolitical Disruption Policy: Neither Ibu Alex Mono IKE nor Mani Prime Living shall be held contractually liable or deemed in breach for reservation alterations, cancellations, or incomplete stays caused by an event of Force Majeure. This includes, but is not limited to: natural disasters, pandemics, strikes, local infrastructure blackouts, governmental closures, regional military conflicts, or sudden civil/airspace disruptions in the Middle East or Mediterranean regions preventing safe travel. Under such conditions, standard refund timelines may be modified at the Operator's sole discretion to issue reservation credits.

6. Early Departures: No refunds, credits, or rate adjustments will be extended under any circumstances if a guest elects to terminate their stay early or check out before their confirmed departure date.

3. Property Logistics, Check-In, and Check-Out

1. Flexible Arrival and Departure Windows: The Property offers flexible check-in and check-out times tailored to your travel schedule.

2. Coordination Requirement: To ensure a seamless experience, guests are required to coordinate their anticipated arrival and departure times in advance with the management team at Mani Prime Living. This coordination allows management staff to be on-site to personally welcome you, conduct the property orientation tour, and facilitate your departure.

3. Arrival & Orientation Procedures: Upon arrival, all guests will receive an in-person reception and a guided walkthrough of the villa layout, its technical amenities, and safety features managed by Mani Prime Living staff.

4. Key and Gate Controls: A physical remote control and a set of property keys will be provided directly to the Guest by management during the orientation. Backup sets are securely managed and held by Mani Prime Living to assist in the event of an accidental lockout.
   

4. Strict House Rules & Guest Commitments

1. Absolute Occupancy Boundaries: The maximum occupancy limit for adults at the villa is strictly fixed at eight (8) adults. There is no fixed numerical limit enforced for accompanying children or infants; however, guests should note that the property can facilitate no more than one (1) crib/cot on site. Overcrowding beyond the defined adult limit constitutes an immediate breach of contract and will result in termination of the stay without a refund.

2. Environmental Controls (Air Conditioning): The villa utilizes advanced heat pump underfloor temperature systems alongside localized air conditioning networks throughout all zones. To prevent mechanical damage, condensation, and systemic failure, all air conditioning systems must only be operated with windows tightly closed and exterior sliding doors shut.

3. Smoking Policy: Smoking of any tobacco, vapor, or related material is strictly forbidden inside any interior space of the 2-story, villa structural layout. Smoking is permitted exclusively within open-air exterior environments and designated outdoor terrace zones.

4. Domestic Animals / Pets: Pets are generally prohibited from entering the property grounds. Exceptions may be granted solely upon custom pre-arrival written request reviews by our management team, which may be subject to additional security conditions.

5. Gatherings, Socials, and Event Capacities: Standard rowdy parties, commercial club events, or unapproved social gatherings are strictly barred. Formally arranged private events (such as boutique dinners or celebrations) are permitted only up to a maximum ceiling of twenty-five (25) total individuals on site, and require express advance approval from Mani Prime Living. Guests must maintain a respectful noise volume profile at all times out of consideration for surrounding residential neighbors.

5. Specialized Swimming Pool Protocols

The private, unheated swimming pool measures 100m² with a sloping depth profile ranging from a shallow end of 1.60m to a deep end of 2.80m. The pool area does not feature a perimeter safety fence or an automated pool alarm mechanism. Guests must agree to the following operational parameters:

1. Supervision Directive: Children under any circumstance are strictly prohibited from accessing the pool terrace or entering the water without direct, active, continuous adult line-of-sight supervision.

2. Physical Safety Actions: No running on the 800m² stone terrace, no high-impact diving, no pushing, and no physical horseplay is permitted.

3. Hygiene & Equipment Rules: Guests must thoroughly shower before pool entry and utilize proper restroom spaces.

4. Sunscreen and Hygiene Guidance: To help maintain optimal pool water clarity and keep the filtration systems running smoothly for your comfort, we kindly request that guests rinse off under the outdoor shower before swimming and, where possible, allow sunscreens or tanning oils to fully absorb before entering the water.

5. Glass and Food Restrictions: Under no circumstances are food items or beverages to be consumed inside the pool water. No glass containers, bottles, or breakable dishware are allowed anywhere on the pool perimeter or outdoor shower deck.

6. Technical Inclusions, Amenities, and Operational Services

The gross reservation fee encompasses the following high-end services managed by our on-site teams:

1. Housekeeping & Linens: Comprehensive daily basic housekeeping is included. A full structural deep clean, fresh linen replacement, and bathroom/beach towel change occurs on a mandatory schedule every three (3) days for all bookings exceeding a 3-day duration.

2. Estate Upkeep: Specialized swimming pool chemistry audits and cleaning are conducted two (2) times per week. Comprehensive landscape and garden maintenance across the 5000m² property estate occurs three (3) times per month.

3. Concierge Framework: Standard concierge support, arrival welcome pack integration (featuring custom edible items sourced locally from Kardamyli), grocery pre-stocking execution (on request), and airport transfers (on request) are available via Roumpini Maria Angoura's management portal.

4. Inventory Disclosures: The interior features custom Sonos sound spaces, 54-inch Smart TV networks with native Netflix configurations, high-speed WiFi, a fully appointed chef’s kitchen, underfloor heat pump mechanics, dual wood-burning fireplaces, a child’s crib, and a high chair. A carbon monoxide detector, fire extinguishers, first-aid kits, and window locks are functional on site.

7. Absolute Liability Disclaimers & Guest Assumption of Risk

1. Absence of Commercial Public Liability Insurance: The Guest acknowledges and is explicitly notified that the Property does not carry a commercial public liability insurance policy. It is a mandatory condition of this booking that guests secure independent, robust international travel and personal liability insurance policies covering their entire party prior to arrival.

2. Assumption of Architectural and Geographic Risk: The villa property spans a massive 450m² two-story layout set within a 5000m² complex featuring elevated terraced patios, structural balconies, open pool ledges, and changing topographies. Elevated drop-offs exist throughout the entire indoor and outdoor perimeter.
   The Guest explicitly accepts that the architectural layout contains inherent, open physical drop-off zones. The Guest assumes one hundred percent (100%) of all physical risk for themselves and all accompanying minors. Neither Ibu Alex Mono IKE, property owner Ann-Charlotte de Zoeten Sandin, nor management firm Mani Prime Living shall be held legally liable or financially accountable for any slips, trips, balcony falls, drop-off accidents, pool injuries, near-drownings, or wrongful death occurring anywhere within the property lines.

3. Indemnification: The Guest agrees to fully defend, indemnify, and hold harmless the Operator, its owners, and its representatives from and against any and all claims, civil actions, damages, liabilities, costs, or legal expenses arising directly from the Guest's occupancy, rule violations, or negligent behaviors during the stay.

8. Regulatory Framework and Governing Law

1. Greek Short-Term Lease Compliance: This transactional agreement is executed in strict alignment with the statutory rules governing short-term real estate tourist leases within the Hellenic Republic. The property is legally logged with the independent public revenue authority under AMA Registration Number 00003865374.

2. Mandatory Guest Registration: In compliance with Greek tax legislation, the Primary Guest and all accompanying occupants must provide valid passport or official National ID details to the management team at Mani Prime Living prior to or upon check-in. This data is collected solely to satisfy mandatory declarations on the Independent Authority for Public Revenue (AADE) portal. Failure or refusal to provide valid identification credentials constitutes an immediate breach of this agreement and will result in immediate cancellation of the booking and denial of property access without a refund.

3. Jurisdiction: This Agreement, along with all operational interactions, shall be interpreted, construed, and enforced exclusively according to the national laws of Greece. Any legal conflicts, contract disputes, or litigation arising out of this stay shall be brought exclusively before the competent courts of law located within the property's local judicial administrative district in Greece.

9. Essential Property Maintenance & Communication Emergency Index

For active assistance during your residency, guests may access our management firm via phone, email, or WhatsApp. General communication lines are answered continuously, except during midnight rest windows (01:00 AM to 07:00 AM Greek Time).

• Primary Property Manager Contact: Mani Prime Living (+30 6984444744 / contact@maniprimeliving.gr)

• Secondary Owner Emergency Routing: Ann-Charlotte de Zoeten Sandin (adezoeten@gmail.com)

• On-Site Operational Emergency Specialist: Marialena Kalaroutakou (+30 6985028540)

• Structural/Utility Anomalies (Plumbing, Power, Pool): Dispatched immediately upon alert to Mani Prime Living.

• Regional Pharmacy Logistics: Situated exactly 900 meters from the villa gates.

• Primary Medical Facility / Regional Hospital: Located in the city of Kalamata.

By completing my digital deposit transaction through the WebHotelier interface, I explicitly certify that I act as the authorized Primary Guest for this booking. I formally accept all structural conditions, strict occupancy policies, pool rules, open drop-off architectural risk disclosures, and the absolute waiver of public liability insurance on behalf of myself and all registered individuals accompanying me during this stay at Aethera.